What's A Virtual Assistant?


Virtual Assistants are in hot demand, and for good reason but exactly what is a Virtual Assistant?

A Virtual Assistant (VA) is a highly-skilled, independent professional who provides administrative, technical and/or creative business support services to a variety of entrepreneurs and businesses in an affordable and convenient way.  A VA is generally self-employed and usually works remotely (from a home office).

What can a Virtual Assistant do?

A common misconception is the assumption that a VA is a secretary who works from home.  VA’s come from various backgrounds and bring with them a wide variety of skills but what they have in common are several years’ experience gained in the real business world.  Some VA’s may specialize in web-based services like managing your email accounts, updating your company’s blog and doing social media or research, while others may focus on scheduling and logistics support.

A few examples of things a VA can help you with:

  • Update your company website
  • Write blog content
  • Email newsletters
  • Set-up and manage your social media accounts
  • Community Management & Moderation
  • Marketing
  • Customer Service Support
  • Diary Management
  • Travel Arrangements
  • Email support – respond to emails & set up email lists
  • Audio Transciption services – transcribing voice memos and conference calls
  • Research
  • Data compilation and organization
  • Placing orders to suppliers
  • Coordinating with vendors
  • Handling forwarded phone calls when you are away on business or holidays

There are many other services that a VA can assist you with, the key is to write down a list of which skills you need, and then find your perfect VA who can do them all!

In a nutshell a VA is your off-site administrative professional, someone you can delegate to and perfect for when you need additional business support and don’t have the space, resources, budget or just don’t want the hassle that comes with being a full time employer.